Food & Beverage ExecutiveAccorHotel • Kolkata, West Bengal, India

Food & Beverage Executive

AccorHotel • Kolkata, West Bengal, India

30+ days ago

Job description

Coordinate and assist in opening / closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

Assist management to supervise junior team members and casual labor under his / her leadership / section and to ensure that all tasks assigned / required in the outlet are carried out on time and according to instruction and departmental standards

Take and record restaurant reservations / cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

Take food and beverage orders according to guests requirements and preferences

Deliver food & beverage services in accordance to departmental standards and procedures

Ensure that all food & beverage are served according to service standard

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Try to remember individual patrons names and their preferences to extend a personalized service

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Collect food and beverage supply requisition ensure that the stock collected is as per requisition

Handle guests complaints and comments tactfully and efficiently. Report any complaints incidents or other irregularities to management

Supervise and assist in assigned work stations activities and oversee the operation of outlet in the absence of management

Assist other Food & Beverage outlets with their operations during peak times or when required

Qualifications :

Secondary / High school education
Additional certification(s) in Food & Beverage will be an advantage
Good reading writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 2 years of relevant experience in a similar capacity
Working knowledge of MS Excel Word & PowerPoint

Remote Work : No

Employment Type : Full-time

Key Skills

Bidding,Arabic Speaking,Fund Management,ERP,Airlines,Corrosion

Experience : years

Vacancy : 1

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Food Beverage Executive • Kolkata, West Bengal, India

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