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Spanish Customer Service Representative

Spanish Customer Service Representative

VerbiQbhubaneswar, India
4 days ago
Job description

Spanish Language Associate – B1 and Above – Mumbai

Location : Mumbai (On-site)

CTC : Up to ₹7 LPA

Experience : 0–4 years

Language Requirement : Spanish B1 or above

About the Role

We are hiring Spanish Language Associates for on-site roles in Mumbai. The position is ideal for candidates with B1+ Spanish proficiency who are looking to build or advance their career in a global business environment.

Key Responsibilities

  • Handle emails, documentation, and back-office support in Spanish
  • Review, process, and update customer data and case files
  • Communicate with internal stakeholders for updates and clarifications
  • Maintain accuracy, timeliness, and quality of deliverables
  • Adhere to process guidelines, compliance requirements, and SLAs

Required Skills & Qualifications

  • Spanish language proficiency of B1 or above (DELE certification preferred but not mandatory)
  • Good written and verbal communication in Spanish and English
  • Strong analytical and comprehension skills
  • Ability to work on-site from the Mumbai office
  • Willingness to work in rotational shifts (if required)
  • Prior experience in a Spanish language process is an advantage, but freshers with B2 are welcome
  • Salary & Benefits

  • CTC up to ₹7 LPA
  • Performance incentives
  • Medical and insurance benefits
  • Why Join

  • Work with a reputed global technology and BPM organization
  • High learning curve across multi-lingual and international processes
  • Professional, diverse, and collaborative work culture
  • Who Should Apply

  • Spanish learners with B1 / B2 / C1 proficiency
  • DELE-certified candidates
  • Freshers or experienced language professionals looking for stable, on-site roles in Mumbai
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