Job Title : IT Executive
Department : IT / Administration
Reporting To : Management / IT Head
Key Responsibilities
- Server Management : Handle end-to-end server operations, including configuration, monitoring, and troubleshooting of internal and external servers.
- Network & Connectivity : Ensure stable internet connectivity, manage LAN / WAN setup, and address any network-related issues promptly.
- IVR & DVR Management : Oversee configuration, functionality, and maintenance of IVR and DVR systems; ensure smooth voice and video recording operations.
- Biometric & Access Control Systems : Manage and maintain biometric devices (ESSL) for attendance and access; resolve integration or sync issues with HR systems.
- CCTV Surveillance : Monitor and maintain the CCTV system; ensure recordings, backups, and camera functionality at all times.
- User Account Creation & Access Management : Create, modify, and deactivate user IDs (email, Bitrix, cloud, etc.) as per onboarding / offboarding protocols.
- Hardware & Laptop Maintenance : Maintain laptops, PCs, and peripherals; perform routine system health checks and coordinate repairs or replacements as required.
- IT Support & Troubleshooting : Provide timely IT assistance to employees; resolve hardware, software, and connectivity issues efficiently.
- Data Backup & Security : Ensure regular data backup, antivirus updates, and system protection to maintain information security and minimize downtime.
- Vendor Coordination : Liaise with external vendors or service providers for IT infrastructure, AMC, or equipment repairs when required.
About Company : We are known for providing fast and reliable services for almost 10+ years, with our highly efficient teams that are loved by our clients. 24
7 assistance just a phone call away, we are the best when it comes to various business management products like Tally.ERP 9. Our business-focused approach and the consultative way of working make us different from the rest. Today, we are stronger than ever. Customer satisfaction is the utmost priority.Skills Required
network connectivity , Server Management, Access Management, It Support, vendor coordination