Backend Developer (Vonage API Developer)

Job Title : Backend Developer (Telephony Engineer – Vonage)

Experience : 5+ Years

Job Summary

We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

• Design, develop, configure and support highly scalable and reliable communications solution using Vonage Communications APIs.
• Integrating voice, messaging (SMS / MMS) services into existing platforms.
• Develop and maintain robust backend services and APIs, ensuring high availability and resilience of communication systems
• Troubleshooting integration issues and ensuring secure and reliable communication services.
• Collaborate with internal teams and stakeholders to gather requirements and deliver effective marketing solutions.
• Perform system monitoring, upgrades, patches, and regular health checks to ensure high availability.
• Provide L2 / L3 support for telephony-related incidents and service requests.
• Document system configurations, processes, and troubleshooting guides.
• Ensure compliance with security, performance, and reliability standards.
• Coordinate with vendors and service providers for issue resolution and enhancements.

Required Skills & Qualifications

Preferred / Nice-to-Have Skills