E-commerce Executive

Qua is a modern-age womenswear brand that is committed to elevating modern women. As we are expanding, we are looking for an enthusiastic and dedicated E-COMMERCE EXECUTIVE to join our team.

Responsibilities

Oversee day-to-day operations of the brand’s e-commerce platform, ensuring product listings are accurate and up-to-date.

Manage product uploads, descriptions, pricing, and inventory levels to ensure an optimal shopping experience.

Monitor and analyse sales performance metrics, website traffic, and customer behaviour using analytics tools.

Coordinate with warehouse and logistics teams to ensure timely fulfilment of online orders and manage returns.

Track inventory levels and coordinate restocking of products to avoid stockouts.

Assist in planning and executing online sales events, seasonal promotions, and product launches.

Generate reports and provide insights to the management team to inform marketing and sales strategies.

Monitor the effectiveness of promotional campaigns and make recommendations for future initiatives.

Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.

Conduct regular analysis of competitors’ e-commerce strategies, pricing, and marketing efforts to identify trends and opportunities.

Qualifications

2-3 years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.

Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations.

Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.

Experience managing e-commerce platforms such as Shopify and Unicommerce.

Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.

Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.

Proficient communication skills, both written and verbal, with fluency in English.

If you're interested, send us your resume and cover letter at