Head - Chillers, Commercial Air Conditioning Division

About the Company

Blue Star is India's leading Air Conditioning, Commercial Refrigeration and MEP (Mechanical, Electrical, Plumbing and Fire-fighting) contracting company with over 80 years of experience. The Company’s philosophy is rooted in the principles of ‘Trust’ and ‘Excellence’, which have served as the guiding force behind its remarkable journey of growth. Renowned for its customer-centric ethos, Blue Star is recognised for delivering innovative, value-driven products and solutions that strongly resonate in the market.

About the Role

As the Head of Chillers, you’ll own and drive the business strategy for an extensive portfolio that includes Scroll, Screw, Centrifugal, Data Center, and Brine Chillers. Your impact will be felt across product positioning, business development, strategic marketing, and customer engagement.

Responsibilities

Achieve Billing in Volumes & Value terms as per Monthly, Quarterly & Yearly as per ABP

Deliver the VA & PBT as per ABP

Product approvals by Key Consultants and Government bodies

Market Share as per Strategic Goals

Improve the Customer Experience in all key touch points as per SIF Goals

DBO & Receivables Management

Conceive and Execute the Business Plans – Monthly, Quarterly and Annual goals

Drive the booking and billing of the assigned product lines as per ABP

Accountable for the profitability of the assigned product lines (Billing VA and PBT)

Strategic Positioning of the products with Key Stakeholders like consultants, PMCs and Customers

Business Development and relationship building with potential customers

Strategic marketing activities in growing segments like Industrial, Pharma and Healthcare, Government and data centers and IT

Close interaction with Government bodies like BEE, DPIIT etc. for regulatory compliance

Mentor and develop the team to be competent and operate independently.

Relationship building with Top consultants and customers

Providing technical inputs from time to time to the product managers and R&D team for future developments

Demand Planning – Ensure Timely Forecast & Forecast Accuracy

Developmental interventions for the building the capabilities of the team in coordination with L&D

Close interaction with cross functional teams like manufacturing, Supply chain and Quality

Ensure Structured Review and Response wrt Plan vs Actual on all KPIs

Inflow of enquiries every month as per the market share goals.

Usage and adaptation of Digital tools

Data Analytics to understand the market trends and align the strategic plans

Big deal management

To ensure Commercial discipline wrt DBO, Receivables in coordination with Commercial team

Manage the controllable operational expenses

Coordination with CCM & Marketing for effective Brand building

Ensure Customer satisfaction levels are maintained, in coordination with Service

Focus on Market developmental activities in High Potential markets

Drive adherence to Blue Star Values & beliefs and serve as a role model

Qualifications

Education : BE degree; MBA preferred

Experience : 20+ years in Chillers, HVAC applications, or related technologies

Required Skills

Expertise : Proven success in leading teams and managing high-value business operations

Mindset : Dynamic leader, exceptional communicator, and strategic thinker

This role is based in Mumbai, India and will involve handling chillers Business Across India.