International Customer Service Representative

Role Description

This is a full-time, on-site role located in Noida for an International Customer Service Representative. The role involves assisting global customers with inquiries, providing excellent customer support, ensuring high levels of customer satisfaction, and enhancing overall customer experience. Responsibilities include resolving customer issues, maintaining a strong understanding of company products and services, and ensuring clear and professional communication with clients across international markets.

Qualifications

Strong skills in Customer Service, Customer Support, and Customer Satisfaction

Proficiency in enhancing Customer Experience and maintaining a high standard of service

Excellent communication and interpersonal skills

Fluency in English; additional language proficiency is a plus

Ability to work effectively in a fast-paced, dynamic, and multicultural environment

Previous experience in a customer service or call center environment preferred

High school diploma required; a bachelor's degree is an advantage

Note :

For undergraduates 6months international BPO Experience is required

Graduates can apply

Fluent english communication is mandatory