IT Eng, Kantata

Essential Responsibilities include :

• Acts as a Subject Matter Expert (SME) related to Kantata configuration and business processes leveraging Kantata.
• Responsible for developing and maintaining system documentation including business process flows, data flows, system configuration, and integration documentation.
• Executes ongoing maintenance, evaluates requirements, and configures Kantata as needed and directed to meet evolving business needs.
• Provides support to both business users and technical personnel on the proper use of Kantata relative to their needs.
• Support all system administration activities in Kantata including maintaining users, accounts, licenses, page layouts, report development and changes, and custom fields.
• Troubleshoot any issues, gather diagnostics, and interact with ServiceNow and / or Kantata ticketing systems and support team.

Minimum Requirements

Skills Required

Servicenow