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Capco Technologies - Program Manager - Agile & Program Governance - Payment Domain

Capco Technologies - Program Manager - Agile & Program Governance - Payment Domain

Capco Technologies Pvt LtdBangalore, India
6 days ago
Job description

Program Manager - Cash & Payments Transformation (Agile & Program Governance)

Key Skills : Program Management, Cash Management, Payments (Domestic / Cross-border), Agile Delivery, Senior Stakeholder Management, Azure DevOps (ADO), SteerCo / ExCo Leadership

Years of Experience : 12+ Years (5+ in Program / Portfolio Management)

Location : Bangalore / Chennai

Industry Type : Banking / Financial Services / Payments Technology

Job Summary

We are seeking a seasoned Program Manager with 12+ years of total experience, including a minimum of 5+ years in Program / Portfolio Management, specializing in the Cash Management and Payments domain. This pivotal leadership role will drive large-scale, complex transformation initiatives within Banking operations. The ideal candidate must possess proven end-to-end delivery experience in Agile programs, mandatory hands-on expertise with Azure DevOps (ADO), and demonstrated ability to chair executive-level SteerCo and ExCo meetings to ensure transparent governance and decision-making.

Job Description :

Program Leadership and Strategic Alignment :

  • Lead and manage complex, high-impact transformation programs specifically within the Cash & Payments business area, utilizing strong domain expertise (domestic and cross-border payments).
  • Drive end-to-end delivery of initiatives within a strict Agile environment, ensuring rigorous control over quality, scope, timelines, and budget adherence.
  • Ensure strict alignment of program objectives with overall organizational strategy, regulatory requirements, and future state architecture goals.
  • Oversee all aspects of program planning, detailed budgeting, financial tracking, comprehensive risk management, and proactive issue resolution.

Governance, Stakeholder Management, and Reporting :

  • Act as the primary engagement and influence point for senior stakeholders, including business leaders, Product Owners, technology partners, and external vendors.
  • Chair SteerCo and ExCo meetings, providing executive-level reporting (CXO-level) with clear, concise communication of program progress, key risks, cross-program dependencies, and critical decisions required.
  • Establish and rigorously maintain robust program governance, reporting frameworks, and communication structures tailored for an executive audience.
  • Track, analyze, and report program Key Performance Indicators (KPIs), progress against milestones, and final outcomes to all executive stakeholders.
  • Technical Execution and Process Adoption :

  • Possess hands-on working knowledge of Azure DevOps (ADO), driving its adoption for centralized backlog management, sprint planning, dashboard creation, and standardized program reporting.
  • Collaborate effectively with large, cross-functional teams spanning core technology development, operations, business analysis, and product units.
  • Demonstrate strong problem-solving, analytical decision-making, and proactive risk management capabilities to navigate complex banking transformation environments.
  • Possess the ability to lead and inspire large, diverse cross-functional teams, fostering a culture of delivery excellence and accountability.
  • Required Skills & Expertise :

    Experience : Mandatory 12+ years of total experience, with a minimum of 5+ years in Program / Portfolio Management.

    Domain : Strong domain expertise in Cash Management and Payments (including domestic and cross-border processing).

    Methodology : Proven track record of managing Agile programs end-to-end within the Banking / Financial Services sector.

    Governance : Demonstrated experience in chairing SteerCo and ExCo meetings and providing CXO-level reporting.

    Tooling : Hands-on working knowledge of Azure DevOps (ADO) for backlog tracking, dashboards, and program reporting.

    Soft Skills : Excellent stakeholder engagement and communication skills, with proven ability to influence senior executives.

    Compliance : Experience in comprehensive program governance, financial tracking, and ensuring regulatory compliance within large financial organizations.

    (ref : iimjobs.com)

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