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Customer Service Representative

Customer Service Representative

VerbiQMohali district, India, India
23 hours ago
Job description

About the Company

The ideal candidate loves talking to people in German and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

About the Role

Responsibilities include communicating with customers and providing support.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • 24x7 shift rotational shift

Qualifications

  • 0- 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • B2 and above proficiency in German from Goethe Institute
  • Required Skills

  • Excellent communication skills
  • Proficiency in German
  • Preferred Skills

  • Experience in customer service
  • Familiarity with data entry
  • Pay range and compensation package

    CTC - 5.5-7.5LPA

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    Customer Service Representative • Mohali district, India, India

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