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(Immediate Start) Receptionist and Telecaller

(Immediate Start) Receptionist and Telecaller

UNI ARK STUDY ABROAD PVT LTD.India
5 hours ago
Job description

Position Overview :

We are looking for an enthusiastic and organized Telecaller cum Receptionist to join our Trivandrum branch. The ideal candidate should have excellent communication skills, a friendly personality, and the ability to handle both front-desk and telecalling responsibilities efficiently.

Key Responsibilities :

  • Handle incoming calls and respond to student / parent inquiries regarding study abroad programs.
  • Make outbound calls to potential leads and follow up on inquiries to generate walk-ins and appointments.
  • Welcome visitors and provide information about Uni Ark's services and processes.
  • Maintain records of calls, leads, and walk-ins in the CRM system.
  • Coordinate with counselors and other team members for smooth student handling.
  • Manage front desk operations including scheduling appointments and maintaining office decorum.
  • Assist with basic administrative tasks when required.

Requirements :

  • Minimum qualification : Plus Two / Graduate in any discipline.
  • Excellent communication skills in English and Malayalam (knowledge of Hindi / Tamil is a plus).
  • Pleasant personality with strong interpersonal skills.
  • Basic computer proficiency (MS Office, email, CRM usage).
  • Prior experience in telecalling, front office, or customer service will be an added advantage.
  • Freshers with good communication and enthusiasm to learn are also welcome to apply.
  • Working Hours :

    Monday to Friday, 9 : 30 AM – 5 : 30 PM

    Saturday 9 : 30 AM -2 : 00 PM

    Job Type : Full-time

    Pay : ₹10, ₹15,000.00 per month

    Benefits :

  • Paid sick time
  • Paid time off
  • Work Location : In person

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