Automation Engineer

Description

Core Responsibilities

• Deliver fully working xCaas instances, integrated into Avaya IT day 2 operational processes, to ReadyNow Service Customers in as little time as possible.
• Consume the automation tools / toolchain to deliver working instances to end customers.
• Bridge the gaps between the different automation tools, capable of resolving some of Automation gaps leveraging Avaya Maestro expert user mode (Mscripts) and capable of converting / merging existing Ansible scripts with Orchestration suite.
• When Automation is not available, responsible for manually delivering that part of the overall solution (Application, IT elements or other surrounds (SAL-RMM-UM-Portal).
• Work with Maestro / Automation team / provide weekly feedback to ensure these steps are reduced as much / fast as possible.
• Keep a preset and ready to go inventory of standard xCaas instances in Avaya One Cloud (Avaya IT DC).
• Provide architectural improvements feedbacks to reduce cost of operation.
• Responsible for keeping the running instances up to date from security and functionalities point of view -work with and leverage Automation to define an automated lifecycle management process
• Perform Customer Data collection and migration from on-prem to standard xCaaS instance leveraging / enhancing Avaya Toolset. (Provision)
• Provide additional Personalization services such dial plan consolidation and other services

Required Skills :

Secondary Skills :

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