Windows, AD and VMware professional

JOB DESCRIPTION : Windows, AD and VMware professional

Role :

Windows, AD and VMware professional

Level & Grade :

4C

Location :

All

Experience :

7- 9 years

Key Competencies

Windows, AD and VMware professional

Shift :

24

Job Summary :

Job Responsibilities :

Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational

Performs necessary checks, apply monitoring tools and respond to alerts

Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail

Assists in analyzing, assigning, and escalating support calls

Investigates third line support calls assigned and identify the root cause of incidents and problems

Reports and escalates issues to 3rd party vendors if necessary

Provides onsite technical support to clients and provide field engineering services to clients

Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality

Proactively identifies opportunities for work optimization including opportunities for automation of work

May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines

May work on implementing and delivering Disaster Recovery functions and tests

Installation , Troubleshooting and configuration of Windows / Linux based operating systems & Patch management.

Managing data backup and recovery.

Configure & Troubleshooting of TCP / IP settings & connectivity problems for client computers and add them to domain. Exposure in Active Directory user creation & deletion

AD Domain controller migration 2008 to 2019.

Managing Active Directory and Group Policies.

Active Directory implementation and Administration.

Active Directory Backup and Restoration.

Experienced in DCPROMO process and configuring OU structure, Global Catalog server, directory services.

DNS administrations and troubleshooting skill

Working on Active Directory replication, GPOs and FSMO roles.

Creating new group policies as per the Customer request,

User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts.

Provide systematic RCA and problem management for P1 and reoccurring issuesPowerShell knowledge at intermediate / advance level

Develop and maintain scripted and automated tools for management of the Windows physical and virtual environments.

Installation & Configuration of VMware ESXi host & vCenter.

Virtualization project SOW preparation. Execution of project.

Find RCA & solution for repeated & escalated issues.

Managing and troubleshooting HA and DRS environment.

Managing and troubleshooting on VMware vMotion, Storage vMotion, High Availability, DRS

Deploy virtual machines, use clones, snapshots, templates

Managing and troubleshooting standard switch & distributed virtual switch.

Managing Virtual Machine Snapshots

Troubleshooting with the help of VMware Logs & vCenter logs

Troubleshooting on VMware performance issue with commands

Troubleshooting experience on vCenter performance counter

Excellent knowledge of Hyper-V and System center

Installation and Configuring Virtual Machines for Server Consolidation and HA

Managing and troubleshooting Hyper V cluster issues.

Managing and troubleshooting on Hyper-V Replication

Create VM s, V-disk s and install guest OS

Configure and Manage Virtual Networks

Managing Virtual Machine Snapshots

Troubleshooting complex Hyper-V production issues

Configuring and managing virtualization hosts, networking, and storage resources.

Maintain and manage Windows Server 2003 / 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 / 2019 infrastructure including high-availability Microsoft Hyper-V.

Maintain and manage SAN hardware and storage.

Ability to design robust processes for complex problems

Minimum requirements (Education Qualification & Work Experience) :

Knows ITIL concepts and can apply them effectively.

Must be independent, organized, self-motivated, responsible, and able to complete tasks with little or no supervision.

The ability to perform deep dive analysis of issues and be able to quickly resolve complex problems.

Experience defining and executing Disaster Recovery and Business Contingency Plans.

PS Automation skill and any hands-on experience on real time project.

ADFS knowledge

NTFS security, disk quota management.

ADFS administration and management

DFS management and troubleshooting skill

Good experience in Installation, configuring & troubleshooting of MS Outlook 2007 / 10 / 13 / 16 or Outlook Express, Office 365 , Taking Regular data & mail backup of MS outlook (PST files).

Work experience on VMware ESXi 5.X, 6.X & 7.0 environment

Experience automating tasks with scripting and programming languages such as PowerShell

Knowledge and work experience on below Azure infrastructure technology.

Knowledge of System Center 2012,2016,2019 and System Center Virtual Machine Manager.

Bachelor’s degree in related field or equivalent work experience.

Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)

MCITP.

MCSA.

ITIL Foundation.

Cloud Certification if any.

Preferred Qualifications :

Knowledge of Banking, Travel and Healthcare industries, their regulations and laws

Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.

Hands on IT experience with Windows Server, Exchange Server, Active Directory, IIS, Microsoft Exchange, SQL Server, Certificate Authority and more.

Ability to Script

Working knowledge and understanding of Mimecast Email Security.

Working knowledge and understanding Microsoft Identity Manager.

Acts as the main interface between IT, project stakeholders, and end users

Provides technical support and guidance to various stakeholders, including business executives, IT admins, and end users in implementing messaging-based business processes-Answers end user questions relating to Exchange Server, specifically supporting the implementation of new deployments, migration strategies and troubleshooting problems that may occur in the deployment.