Care Coordinator (Front Office + Telecalling)

Job Title : Care Coordinator (Front Office + Telecalling)

Location : Calicut, Kerala

Job Type : Full-Time

Salary : 18000-25000 / -

Experience Required : 1–3 years

Apply to : [HIDDEN TEXT]

About Lyxaa

Lyxaa is a futuristic health optimization and longevity startup focused on prevention, personalization, and measurable outcomes. We combine advanced diagnostics like epigenetic and gut microbiome analysis with IV nutrition, wearables, and non-invasive therapies. All our services are medically supervised, evidence-based, and designed with the highest standards of safety and scientific validation. We make future-ready wellness accessible, transparent, and convenient for those who prioritize living healthier, longer lives. As the first point of contact, our Care Coordinator or Front Office Executive plays a vital role in setting the tone for every client's experience through warmth, professionalism, and precision.

Our Core Values :

1. Preventive & Personalized Health Optimization

We believe in a shift from reactive care to proactive, preventive healthcare. Our protocols are personalized, scientifically designed, and evidence-based, focused on optimizing long-term health outcomes.

2. Innovation, Technology & Continuous Scientific Advancement

Our foundation is built on innovation and cutting-edge technology. We stay at the forefront of science through continuous learning and by applying the latest research in longevity and health optimization.

3. Uncompromising Safety, Scientific Validation & Medical Oversight

We uphold the highest standards of safety, clinical validation, and regulatory compliance. All services and products are backed by scientific evidence and offered under licensed medical supervision.

4. Longevity as an Accessible, Wellness-Driven Lifestyle

We are not just a healthcare company—we promote longevity as a lifestyle. Our goal is to make advanced wellness accessible and affordable for forward-thinking individuals and health-conscious communities who prioritize living their healthiest, happiest lives.

5. Measurable Outcomes, Continuous Monitoring & Customer-Centric Design

We are committed to delivering measurable, impactful results. Our ecosystem is designed for continuous monitoring, actionable insights, and the highest level of convenience for our customers.

6.Transparency in Everything We Do!

We maintain full transparency in everything we do—from the science behind our protocols to the source of our products and the clarity of our pricing—ensuring trust at every step.

Role Summary

We are looking for a well-spoken, organized, and confident Front Office & Telecalling Executive (Female) to be the face and voice of Lyxaa. This role is responsible for front desk management, billing coordination, appointment scheduling, and initial client follow-ups via phone. The position blends customer-facing presence with telecalling and admin support, ensuring seamless operations and a premium client experience.

Key Responsibilities

Front Office & Reception Duties

• Welcome and greet all clients, walk-ins, and visitors warmly in line with Lyxaa's premium wellness environment
• Manage the front desk area, ensuring cleanliness, organization, and brand consistency
• Coordinate appointments, update schedules, and assist clients with service or location-related inquiries
• Maintain daily client records and coordinate basic service documentation
• Handle basic administrative support tasks as required by clinic management

Billing & Administrative Support

Telecalling & Customer Engagement

Requirements

Skills Required

Preferred Qualities

Why Join Lyxaa

How to Apply

Send your updated CV with a recent photo to : [HIDDEN TEXT]

Subject Line : Application – Front Office & Telecalling Executive – [Your Name]

Join the science of longevity. Represent the future of healthcare. Welcome to Lyxaa.

Skills Required

Client Handling