Manager Invoice to cash

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook

We are inviting applications for the role of Manager - Invoice to Cash.

We are looking for someone with extensive knowledge and understanding of entire OTC process with expertise in managing a team of OTC analysts. We need someone with strong operational knowledge & proven track record of running high performing teams in OTC

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain

• . Manage and Own the end-to-end OTC process with minimum supervision
• . Maintain strong customer relations & business acumen
• . Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections
• . Awareness / understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process
• . Maintain strong customer relations & business acumen. Manage Client and Process independently and with minimum supervision
• . Should be able to speak to the US based clients to discuss the input and resolve any queries for disputes
• . Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need
• . Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights.

Actively manage the business continuity plans for the process

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Why join Genpact

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other wayExamples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.