Delivery Operations Associate Manager

Skill required : Digital Inside Sales - Inside Sales

Designation : Delivery Operations Associate Manager

Qualifications : Any Graduation

Years of Experience : 10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Intelligent Sales and Customer Operations provides an end-to-end, integrated, seamless solution across marketing, sales and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle In the Inside Sales team you will provide support for lead / opportunity generation : conduct calls / send emails / connect via social media to generate leads, schedule "first meetings" for sales / pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales / marketing teams. Customer Growth & Experience Strategy team analyzes customer segments / profiles, end-to-end customer experience, key levers, and ROI, & market trends to identify opportunities for customer acquisition, retention, and growth. The team generates new / shape existing customer propositions on services / products, pricing, marketing and delivery; service experiences & treatments, channels; recognizing & rewarding loyalty; customer engagement through different journeys, and engagement lifecycle

What are we looking for

• Sales Enablement
• Sales and Operations Planning
• Sales Order Processing
• Adaptable and flexible
• Ability to perform under pressure
• Problem-solving skills
• Detail
• Ability to establish strong client relationship
• Digital Roles and Responsibilities :
• In this role, you need to analyze and solve moderately complex problems
• You are required to create new solutions, leveraging and, where needed, adapting existing methods and procedures
• You are required to understand the strategic direction set by senior management, communicate team goals, deliverables, and keep the team updated on change
• Your primary upward interactions are with your direct supervisor
• You may interact with peers and / or management levels at a client and / or within Accenture
• You will be provided with guidance when determining methods and procedures on new assignments
• The decisions that are made by you will often impact your team
• You would be an individual contributor and / or oversee a small work effort and / or team.

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Skills Required

Sales Order Processing, Sales Enablement