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Training Manager - Agency Training

Training Manager - Agency Training

ConfidentialTenkasi, India
4 days ago
Job description

Role description

A Position Overview

Position Title

Branch Trainer-Manager

Department

Agency Sales training

Level / Band

401 / Manager

Role Summary : Conducts training as per the defined levels for the assigned channel. manages and develops assigned trainers and TOs and manages and executes training schedules for the location.

B Organizational Relationships

Reports To

Cluster Training Manager

Supervises

Direct : Assigned trainers and TO's

Indirect : IRDA Training Institutes in the zone

C Job Dimensions

Geographic Area Covered

Stakeholders Internal

City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone

External

IRDA Training Institutes , Suppliers

D Key Result Areas

Organization process

Key contributions

Critical Responsibilities

  • . Training as per assigned Channel

ø Agency : All Levels

ø BA all Levels

ø Corporate Agency Channel : Level 2, Level 3 and Level 4

ø Bank Assurance : Level 1, Level 2, Level 3 and Level 4

ø Broking : Level 2 and Level 3

  • . Manage the local training resources and training schedule
  • . Manage & Develop assigned Trainers and TO's on a day to day basis
  • Primary Responsibilities

  • . Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.
  • . Delivering IRDA refresher Training with minimum 90% Pass%
  • . To announce monthly training schedules by the 5
  • th

    of ever month

  • . To ensure training records are maintained and updated constantly
  • Risk

  • . Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
  • E Skills Required

    Technical

    Training Skills and workshop delivery skill

    Product knowledge

    Behavioral

    Facilitation skill

    Team Management

    Leadership skills

    Communication skills

    Trainer observation skills

    Essential

    Desired

    Facilitation Skill

    Interpersonal skills

    Communication skills

    Creative thinking skills

    Teamwork Skills

    Influencing skills

    Relationship Building skills

    Decision making skills

    F Incumbent Characteristics

    Essential

    Desired

    Qualification

    Graduation

    MBA (Finance / Marketing) preferred

    AIII / FIII most preferred for IRDA trainers profile.

    Even Licentiate Pass of III also to be given preference.

    Insurance qualification like LOMA etc. to be preferred.

    Facilitation skill certification will be an added advantage

    Experience

    Should have at least 2 years of sales experience

    4 to 5 years of Training experience

    Experience in Financial / Insurance sector desirable

    Skills Required

    Product Knowledge, Leadership Skills, Team Management, Communication Skills

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    Training Manager • Tenkasi, India

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