Associate - DDP Operations

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary DDP Function

To institutionalise the FPI registration, account opening and maintenance process so that is well defined for the implementation and servicing teams, as well as clients.

• Manage the Annual Audit, Group Audit, SEBI Inspections, with minimal observations. ( As Backup whenever necessary)
• To regularly monitor and maintain service standards.
• Regulatory timelines in terms of Applications and Reports to be adhered to, without any breaches.
• Device process along with colleagues and seniors to ensure Fresh Applications are processed timely.
• To instil alertness in self and team for any suspicious transactions and escalate the same.
• Ensure client communications are precise, timely and in good order. Build team members to make standard communications to the client.
• SEBI queries received to be tracked, reviewed, coordinated with Compliance, AFC , KYC and responded to SEBI in a timely manner. ( As Backup whenever necessary)
• Implement procedures related to KYC, Account opening Documentation in consultation with Compliance, ACD team after notification of any change in regulatory framework (local as well as global).
• Research on various client structures and presenting to seniors. (Thereby building team knowledge too)
• To constantly motivate team towards better performance.
• To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
• To manage the operational relationship for interface with the Implementation and servicing teams.

Key Responsibilities

Account Opening- Related

Automation

Compliance, Risks & Controls

People and culture / Training

Client Communication

Account Administration

Service Standards

Operational Efficiency

Teamwork

General

Quality

Competition

Sales and Product Development

Anti-Money Laundering and KYC

Key stakeholders

Our Ideal Candidate

About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we :

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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