Hiring Senior Customer Representative For Leading Investment Bank!8LPA

Description

We are seeking a Senior Customer Representative for a leading investment bank in India. This role involves providing exceptional customer service and support to clients, helping them navigate our investment offerings and ensuring a positive experience.

Responsibilities

• Act as the primary point of contact for customers, addressing their inquiries and providing exceptional service.
• Assist customers in understanding investment products and services offered by the bank.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience and service delivery.
• Stay updated with the latest financial products and regulatory changes to provide informed advice to customers.

Skills and Qualifications

Skills Required

Sales Forecasting, Market Research, Financial Analysis, Data Interpretation, crm software, Risk Management