In the IC SAP Consultant Role, you will be responsible for
- Participating in Business Requirement & Solution Design Workshops, Requirements and Fit-Gap Analysis, Customer Demos, Understanding Business impact of the user requirements, Acceptance Criteria and expected results and Document Business Requirements in Jira Tool, Create Functional Specification document, Test data preparation, Test scenario documentation etc.
- Implements the solution design by configuring the Innovapptive Mobile Application products using Innovapptive RACE Configuration engine.
- Make necessary SAP Backend system Base configurations to map into mobile applications.
- Configure customer business process on Mobile application to enable the solution.
- Work with ABAP Team for Development of BADI Enhancements for customer specific requirements and Effort Estimation
- Work on any bugs or issues for triaging and resolution.
- prepare the Training documents and customer demoes if any during the realization phase.
- Regularly Update and track the issues in Jira coordinate with other cross functional teams for resolution.
- Work with Testing team for FUT
- Work on issue resolutions and support during FUT, SIT, UAT, Go-live and Hypercare.
- Provide Knowledge sharing to Production support team after Go-live and handover.
How You Will Make an Impact :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Keep abreast of new Innovapptive features and functionality to provide recommendations for process improvements internally and with customers.Work in close coordination with various cross functional teams to ensure effective project delivery.Learn and develop expertise in Innovapptive Mobile application products features, functionalities, Implementation methodology.Ensure to escalate blockers to Innovapptive executives before they become customer escalations.Mentor and guide junior consultants in the implementation team.Support Hiring team in recruiting A-level talent to meet our company growth objectives.Be on top of implementation activities, closely work teams in getting any blockers addressed on high priority, keeping Jira status up to date, timely escalation for any support required to avoid project delays.Work with passion and contribute value in all activities performed.Follow organizational guidelines and processes.Identify opportunities for continual improvement and changes to drive efficiencies including client satisfaction with effective project execution.Ensure defect free implementation by doing right things right the first time, every time, by following best practices and carrying a truly professional consulting attitude and aptitude.Work with Product Managers, Product Engineers and Professional Services to ensure the bug fixes and root cause analyses and resolutions are conducted in a timely and efficient manner and all implementation issues are addressed promptly.What You Bring to the Team :
Bachelors Degree in Chemical or Mechanical Engineering, IT or Computers Engineering or equivalent degree in Computer ScienceMust have 2 - 4 years of Relevant hands-on experience and expertise in the skill areas such as SAP PM-EAM.Should have 1-3 years of Domain experience in Maintenance & OperationsHave been an Individual contributor in SAP Implementation and / or support projects.Comes with thorough understanding and experience in SAP SPRO Configuration, Org structure, Master data, Transactional data, Issue analysis and resolution, Deep understanding of the Business process and integration aspects across above SAP modules.Conversant with SAP Transactions, Programs, Tables, Function modules, Reports etc.Have good experience in writing Functional specifications for custom developments and have worked closely with ABAP developer in BADI Enhancements for the custom requirements.Have good experience in writing test scenarios for different business process and creating test data. Performing FUT.Triaging defects identified during FUT, SIT, UAT, HC and fixing the issues.Working with cross functional teams where the resolution needs to come from other teams.Sensitive to customer delivery timelines, importance of proactive action and timely reaching out to leadership and other teams for help, if any required.Experience in working with various tools for issue recording and tracking; Change request management, Testing tools, 3rd party systems integration etc.Experience in working on SAP mobility solutions would be advantage (though not mandatory)Have some Domain industry experience (Non-SAP) in Inventory Management, Warehouse management, Mechanical maintenance etc. (would be an advantage)Experience in working on Global Delivery projects for International Clients preferred.Strong oral and written communication skills, fluently with global customers in a client facing role.Passion to learn new skills to be able to work productively and efficiently.Flexibility to stretch on work timing when required to meet project delivery deadlines.Willingness to help other team members when required.Demonstrated track record as a strategic thinker, creative problem solver and solutions provider.Ability and desire to adapt to a fast-paced environment with changing customer needs, technology requirements and strategic direction with ease.Status reporting to project manager on the deliverables, risks, issues, actions etc.Perform duties and make decisions with patience and tact under frequent time pressures.SAP Certification in SAP ECC PM or SAP S4 HANA PM would be an Advantage.Experience in SAP PM-EAM Specific Processes :
Different Types of MaintenanceMaintenance Plans, StrategiesTypes of Maintenance OrdersCreation and Updates of Notifications,Creation and Update of Work Orders, Work list, Work sheets, Service Orders with and without reference to NotificationFunctional Location, Hierarchy, assignments, StatusEquipment BOM, Component, Equipment Hierarchy, assignments, StatusEquipment Work centerCatalogAsset master,Measuring Points, units, Class and CharacteristicsTimesheetForms and ReportsConfirmations, TECO,User Roles and Persona, User Status,RefurbishmentQuality Inspection, Defects and returns, Reversal etc.Skills Required
SAP PM-EAM Configuration, Test Scenario & Data Preparation, Issue Triaging & Defect Resolution, SAP SPRO Customization, Functional Specification Writing, BADI Enhancements Collaboration