Hygiene and Soft Services Manager

About Us

We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology.

Role Summary :

Responsible for overseeing and transforming soft services / housekeeping operations (cleaning) at client sites, using a framework-driven approach leveraging IoT smartclean technology. Acts as a cleaning operations specialist, deployed across multiple accounts, to assess gaps, design interventions, and drive tangible improvements with third-party vendors.

Key Responsibilities :

• Conduct day-0 audits of existing cleaning regimes at client accounts.
• Assess and document operational gaps : process, outcomes, manpower efficiency, and technology use.
• Design and implement a customised cleaning transformation plan using SmartClean IoT and Cleaning management platform to optimise hygiene, workflow, and resource allocation.
• Oversee daily performance and compliance of outsourced cleaning vendors;

standardise best practices and monitor KPIs.

communicate findings and drive change through data-driven recommendations.

Qualifications & Experience :

professional certification in Facility Management, Sanitation, or Cleaning Services is desirable.

highly data-driven approach.

Deployment :

This role will require travel and multi-site presence across client locations. Expected to lead transformation mandates in cleaning operations and act as a subject matter expert for technology-led cleaning excellence initiatives.