RB-LS : Digital Proposition, Product and Compliance - RFR

Digital Proposition, Product and Compliance - RTFx

INTERNAL USAGE : No. of Vacancies :

Manager :

Head - RTFX channel

Is a Team leader

Team Size : NA

Grade : AVP

Business : Retail Banking

Department :

Retail Forex & Remittances

Sub - Department : RTFx

Location : CO

Variable Component : NA

About Retail Forex & Remittances

The Retail Forex & Remittances, is in the space of providing service and solution to Retail Customers - Individuals and Non-Individuals in respect to Forex and Trade requirements. RTFx is a sub-division within the Unit that deals in offering Trade / Fx services to non-credit customers, both non-individual and individuals

AbouttheRole

Product, Proposition and Compliance for RTFx Business spearheads the overall proposition and compliance for the Business. The role acts as SPoC for providing solutions to Branch and Sales competition benchmarking on product, process and business define process for compliant business and ensure adherence

Key Responsibilities

Job Description - Trade - Product Manager

• Identifying areas of Digital initiatives to ensure manual process are embedded into systems. Holding consultation relevant stakeholders in Technology Team, giving requirement walkthrough and single point of contact for UAT, Pilot rollout and Post production support and functional walkthrough to end users.
• Maintain repository of all product, processes and operational guidelines for creating awareness at branches and resources for improving customer delight
• Maintain information on competition practices for RTFx segment across product and process and suggest alignment where required to create customer delight
• Review compliance aspects such as outstanding's in EDPMS / IDPMS and drive the agenda through branches and RFR Sales to clear the same
• Review discounts on pricing of both Fx margin and Trade commission in discussion with Treasury / WBP
• To check quality & content of Site Visit Report on sample basis for customers having frequent compliance pendency's & taking appropriate step for transacting with these customers .
• To send, customer level s to sales team on suspicious transaction for Trade & Non-Import base and thereby by Di-risking portfolios with principal objective of controlling it .
• To collate responses from the sales team on various Audit s and analyse the same with respective products and revert to Audit . To do root cause Analysis (RCA) of Audit s and suggest changes required on process, communication, customer selection , industry segment , catchments.
• Preparing & publishing Newsletters on latest product development / launch with related process flow & documentations hence ensuring smooth understanding by sales team .
• To monitor collection, updating of Bills of Entry, Shipping Bills & ensuring knocking off the same in RBI's, IDPMS & EDPMS data . Maintaining active repository of clients with reasoning of BOE out_standing & frequent SB pendency's.
• Conducting regular Regional meetings with sales team on various aspects like reduction of compliance pendency ,educating team on latest development on Trade products , digital launch of product etc.
• Co-ordination with internal departments like Treasury, Audit , Operations and internal business associates for providing solutions on queries & providing solution for trade product

to sales team.

Qualifications

Optimal qualification for success on the job is :

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Skills Required

Product Development, Compliance, Root Cause Analysis, Audit