HR Shared Services

You will be successful in this role if you have :

• Error reporting and resolution experience : As a Total Rewards Coordinator, you will work with various systems and software to manage and administer total rewards programs. The ability to identify and report errors or discrepancies between systems is crucial. You should be able to troubleshoot and resolve issues efficiently, ensuring accurate data and smooth system operations.
• Problem-solving skills : When encountering errors or discrepancies, you should possess strong problem-solving skills. This involves analyzing the situation, identifying root causes, and implementing effective solutions to prevent recurrence.
• Attention to data integrity : Ensuring data integrity is essential when managing total rewards programs. You should have a keen eye for detail and be committed to maintaining accurate and consistent data across systems. Regularly perform data audits and implement data validation processes to minimize errors.
• Technical proficiency : Familiarity with HRIS systems, data management tools, and reporting software is crucial for error reporting and resolution. Proficiency in using these tools will enable you to effectively identify and address system errors or data inconsistencies.
• Communication and collaboration : When reporting errors between systems, clear and timely communication with relevant stakeholders is essential. You should be able to articulate the issue, its impact, and proposed solutions to technical teams, HR colleagues, and management. Collaborate with IT or system administrators to resolve errors promptly.
• Continuous improvement mindset : Strive for continuous improvement in system processes and data management. Identify opportunities for automation, streamlining workflows, and implementing error prevention measures. Keep up with technological advancements and industry best practices to enhance system efficiency and accuracy.

Preferred Qualifications :

• Bachelor s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience of working within HR Shared Services as a HR Operations / administration or a similar role, with a focus on total rewards. role.
• Strong knowledge of Total Rewards systems, principles, practices, and regulations.
• Experience in knowledge management and case management systems
• Proficiency preferred in using HRIS systems (e.g., Oracle) for data management and reporting; SNOW.
• Experience working in Oracle, ADP (Global View) a plus
• Must be proficient in English

Skills Required

Oracle, ADP, Human Resources, Business Administration, Payroll