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RMA Spares Planning Analyst

RMA Spares Planning Analyst

ConfidentialBengaluru / Bangalore, India
5 days ago
Job description

Job Description

Job Summary :

We are seeking a detail-oriented and analytical RMA Spares Planner & Controller with expertise in inventory planning, cost tracking, and dashboard presentation . This role is responsible for managing spare part availability for returned merchandise repairs, tracking inventory across internal sites and Contract Manufacturers (CMs) , and monitoring inventory carrying costs . The ideal candidate will also create and present dashboards to support operational visibility and continuous improvement.

Key Responsibilities :

RMA and Spare Parts Planning :

  • Forecast and manage spare part requirements for RMA (Return Merchandise Authorization) workflows based on Past consumption in respective product family.
  • Ensure timely availability of spare parts to support product repair and replacement processes.
  • Collaborate with suppliers, internal teams, and CMs to manage replenishment and lead times.

Inventory Tracking & Cost Control :

  • Monitor inventory levels of spares across internal warehouses and associated CMs.
  • Ensure visibility and reconciliation of inventory between organization and CM locations.
  • Track inventory carrying costs, including storage, insurance, depreciation, and opportunity costs.
  • Identify slow-moving or obsolete stock and initiate actions to minimize excess inventory.
  • Support finance and supply chain teams in calculating and optimizing working capital tied to spare inventory.
  • Control and Monitoring :

  • Maintain accurate and up-to-date records of all spare part transactions related to RMAs.
  • Analyze part usage, turnaround times, and failure trends to optimize inventory planning.
  • Ensure compliance with internal policies and audit requirements regarding spares movement and accountability.
  • Dashboard Development & Data Presentation :

  • Design and maintain dashboards using Power BI, Tableau, or Excel to visualize :
  • Inventory status by site and CM
  • Inventory carrying cost trends
  • RMA volumes and cycle times
  • KPI performance (fill rates, stockouts, aging RMAs)
  • Present dashboards and analysis to management and cross-functional stakeholders.
  • Drive decision-making through visual storytelling and performance reporting.
  • Cross-Functional Collaboration :

  • Partner with engineering, quality, finance, procurement, and logistics teams to resolve RMA-related issues.
  • Work closely with Contract Manufacturers (CMs) to ensure timely and accurate inventory transactions and reporting.
  • Support supply chain audits and financial reviews with data and documentation.
  • Continuous Improvement :

  • Lead initiatives to improve inventory visibility, reduce costs, and enhance RMA turnaround times.
  • Support automation and digitization projects for RMA and inventory control processes.
  • Implement lean methodologies to streamline planning and minimize waste
  • 5 days office at Flextronics, Electronic City.

    Job Requirements

    Qualifications :

  • Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
  • 3+ years of experience in spare parts planning, RMA processes, or supply chain operations.
  • Proficiency in data visualization tools (Power BI, Tableau) and advanced Excel.
  • Experience tracking inventory and costs across internal and external / CM locations.
  • Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) and inventory control processes.
  • Strong analytical, communication, and organizational skills.
  • Understanding of inventory carrying cost components and cost optimization practices
  • Preferred Skills :

  • Experience working with Contract Manufacturers in a high-tech, electronics, or industrial environment.
  • Certification in supply chain (APICS, CSCP, CPIM) or inventory management.
  • Exposure to lean, Six Sigma, or continuous improvement methodologies.
  • Skills Required

    Sap, Power Bi, cost tracking, Netsuite, Inventory Planning, Tableau, Excel, Oracle

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