outbound customer support

Eligibility Criteria

Minimum Qualification : HSC (12th Pass)

Experience Required : At least 1 year of experience in Outbound Customer Service or as a Customer Service Associate (CSA)

Language Requirement

Fluent Punjabi (Must)

Good communication in Hindi and English

Job Role & Responsibilities

Handle inbound and outbound customer service calls

Assist with renewals and customer queries

Deliver a quality experience aligned with Shaadi.com service standards

Achieve performance and service metrics

Shift & Weekly Offs

2 Rotational Week Offs (Between Monday to Friday)

Work environment aligned to customer-centric operations

Skills : fluent punjabi,outbound customer service,communication,communication in english,customer,communication in hindi,hindi,english,customer service

Skills Required

Outbound Customer Service, Communication In English, Hindi, Customer Service, English