Customer Support Specialist (Fresher)

Customer Support Specialist

📍 Location : Lucknow

Company name : InLighnX Global

🕓 Employment Type : Full-time

Are you passionate about helping people and creating exceptional customer experiences?

We’re looking for a Customer Support Executive to join our growing team! 🚀

💼 About the Role

As a Customer Support Executive, you’ll be the first point of contact for our customers — providing friendly, efficient, and solution-oriented assistance across multiple channels (email, chat, phone, or social media).

You’ll collaborate closely with our operations, product, and sales teams to ensure every customer feels heard, valued, and delighted.

🎯 Key Responsibilities

• Respond promptly to customer inquiries via phone, email, or chat
• Resolve customer complaints and ensure high satisfaction levels
• Maintain accurate records of customer interactions and feedback
• Identify recurring issues and share insights with the team to improve processes
• Uphold company values and represent the brand positively in all interactions

🧩 Requirements

💚 Why Join Us