Fleet Manager - E-commerce Dark Store (Gurgaon)

ConfidentialGurugram, Gurgaon / Gurugram, India

7 days ago

Job description

Fleet Manager - E-commerce Dark Store

Job Summary

The Fleet Manager is responsible for overseeing the daily operations of the delivery fleet in an e-commerce dark store setup. This role ensures efficient fleet management, timely deliveries, cost control, and adherence to compliance and safety regulations. The ideal candidate will have experience in logistics, last-mile delivery, and fleet optimization to support fast and reliable customer deliveries.

Key Responsibilities

Fleet Operations Management :
Oversee the daily operations of the delivery fleet, ensuring smooth and timely dispatch of orders.
Plan and optimize delivery routes to maximize efficiency and reduce costs.
Monitor real-time fleet performance using GPS and telematics systems.
Driver Supervision & Performance :
Recruit, train, and manage delivery personnel.
Track driver productivity, attendance, and adherence to delivery schedules.
Ensure drivers comply with traffic laws and company policies.
Vehicle Maintenance & Compliance :
Schedule regular vehicle maintenance and inspections.
Ensure all vehicles meet legal and safety regulations.
Track fuel consumption, repairs, and overall vehicle performance.
Cost & Budget Management :
Control fleet operating expenses, including fuel, maintenance, and driver salaries.
Negotiate contracts with vehicle leasing / rental companies and service providers.
Analyze fleet costs and identify areas for savings.
Technology & Data Management :
Utilize fleet management software to track deliveries and fleet utilization.
Generate reports on fleet performance, cost efficiency, and driver productivity.
Implement automation and AI-driven tools for route optimization.
Coordination with Stakeholders :
Work closely with dark store, operations, and customer support teams to ensure smooth delivery operations.
Address customer complaints related to delivery delays or issues.
Collaborate with third-party logistics providers when needed.

Key Requirements

Experience : 3-7 years in fleet management, last-mile logistics, or delivery operations, preferably in an e-commerce or dark store environment.

Education : Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Skills :

Strong knowledge of fleet management systems and route optimization tools.

Ability to manage a team of drivers and delivery personnel.

Experience in cost control and budget management.

Understanding of compliance, safety regulations, and vehicle maintenance.

Excellent problem-solving and decision-making skills.

Strong communication and leadership abilities.

Skills Required

Cost Control, fleet management software , vehicle maintenance , Budget Management

Create a job alert for this search

Ecommerce Manager • Gurugram, Gurgaon / Gurugram, India