Client Success Manager

The Project / Account Manager will drive business growth by building strong client relationships, closing new deals, and ensuring clients are delighted throughout every project phase. This hybrid role demands a balance of sales, project oversight, and proactive communication, making the candidate the main point of contact for both internal teams and clients.

At least 3 years’ experience in project management or account management, ideally in IT, digital, or web development environments.

Responsibilities

• Proven track record in sales or business development, with examples of deals closed or accounts grown.
• Strong communication, interpersonal, and negotiation skills, with a client-first mindset.
• Proficiency in managing multiple projects simultaneously, using project management tools and CRM systems.
• Create and maintain relationships with customers to better understand and achieve their needs.