IT Consultant

Job Purpose

To provide support for daily IT operations, including infrastructure management and advanced technical areas

Duties & Responsibilities

Primary Responsibilities :

• Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems.
• Manage and troubleshoot firewalls and network security issues.
• Assist in the implementation and administration of IT service management processes.
• Handle escalations and resolve complex technical issues in a timely manner.
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Conduct training sessions IT systems and best practices.

Secondary Responsibilities

Qualification

Experience

5-8 Years

Skills

Must Have :

Skills Required

Network Security, Active Directory, Office 365, Firewalls