Senior IT Consultant

Job Purpose

Provide support for daily IT operations, including infrastructure management and advanced technical

areas.

Primary

Duties and responsibilities :

• Provide technical support for various IT systems, including Active Directory, Google Workspace,
• Office 365 and PBX systems.
• Manage and troubleshoot firewalls and network security issues.
• Assist in the implementation and administration of IT service management processes.
• Handle escalations and resolve complex technical issues in a timely manner.
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Conduct training sessions IT systems and best practices.

Secondary

Qualification

Qualification & Experience :

Experience

5 - 8 years experience

Job Location : Kochi

Skills Required

Technical Support, Network Security, Active Directory, It Service Management, Office 365, Firewalls