Job Title : Technical Services Manager
We are seeking an experienced Technical Services Manager to lead our account teams and drive business growth by strengthening service levels to customers.
- Coordinate with cross-functional teams to develop technical solutions and innovations for key accounts and distributors to address customer needs and support joint business growth.
- Create strong, differentiated value for key accounts and distributors to safeguard existing businesses and solve complex technical issues.
- Engage with customers, establish close relationships, and build access to their operations teams.
- Own the development and execution of product upgrades, new solution identification, and communication with customer technical teams.
- Closely collaborate with different functions, playing a key role in competitor mapping, new product launches, and ideation workshops from a technical perspective.
- Participate in key projects initiated by R&D and commercial teams, contributing with a technical perspective.
Requirements :
Bachelor's or Master's degree in bio-engineering, chemical engineering, or relevant majors, with expertise in enzyme know-how, applications, trouble shooting, and engineering knowledge.Minimum 5 years' experience in Enzyme Business, Grain Processing, Technical Services, or BD roles; experience in manufacturing environments, distilling, or starch processing is preferred.Proven experience in Enzyme Technical Services, AR, MKT, or BD, with a rich understanding of grain process applications, including ethanol and starch.Excellent communication skills, fluency in English, and ability to collaborate effectively with internal stakeholders across a multi-cultural organization.Strong business acumen and experience working in matrix organizations.Ability to travel frequently.Proficiency in Microsoft Office tools (PowerPoint, Excel).About Us :
Our company harnesses biotechnology to accelerate sustainable and efficient solutions for various industries. We prioritize preserving science for tomorrow while meeting today's demands. Our goal is to foster industrial growth and environmental sustainability through collaboration. For more details, visit our website.