Maintain and update customer contact detailsCommunicate directly with commercial customers regarding the status of their accountUtilizing both internal and external portals to monitor correspondence (e.g., remittances, deductions, and credit requests)Issues credits of given customers . Research and resolve payment discrepanciesProvides customers with A / R Aging reports to facilitate the collection of outstanding ARResolves valid or unauthorized deductions by entering adjustment to customers accountResponsible for clearing unauthorized deductions / applying of adjustmentsProviding account analysis to leadership on where the account stands.Processing of customer account adjustments by means of debits / creditAssist in the close of any given financial periodRespond to internal requests / inquiries within a timely mannerPerform ad-hoc duties as neededResponsible for daily cash application / daily posting of cash receipts (Lockbox, ACH) as needed.The above responsibilities represent the major tasks assigned to incumbents in this job. They are not intended to be an exhaustive list of all tasks.Education, Experience and Skills :Bachelors degree in accounting with a minimum of 3+ years AP experienceAbility to work independently and as part of a teamCompetency with SAP / equivalent ERP and Concur requiredProficient in Word, Outlook, and PowerPointExcellent Excel skillsAnalytical / qualitative / problem solving skills with attention to detail requiredExcellent communication skills, both oral and writtenStrategic team player with high integrity and ethical standardsCompetencies Required for the Job :
- Working preference in US time zone at least for 4 / 5 hours
- 3-5 years of relevant experience in accounts receivable; cash applications
- Associates degree preferred and credits generation
- Data entry and Excel skills required
- SAP experience preferred
Skills Required
Word, Sap, Outlook, Powerpoint, Concur, Excel, Data Entry