Sr Associate - PMO

Sr Associate - PMO

Position : Sr. Associate(PMO)

Key Responsibilities :

Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients

Gathering requirements from our clients

Manage planning, prep, and delivery of all projects for specific clients

Maintain a project backlog

Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements

Make effective decisions and trade-offs under pressure

Work through issues and risks with clients in assessment planning, preparation, and delivery

Collaborate with Resource Management to develop resource plans and facilitate consultant on-boarding / off-boarding

Schedule and kick off each project

Direct technical resource priorities to satisfy client commitments and SLAs

Monitor and track assessment team progress and report back to client

Host conference calls and daily meetings with clients and the assessment team

Facilitate review of findings with clients and the technical assessment team

Receive and track periodic, on-going requests from clients regarding specific project needs

Address and monitor all incoming customer communications

Escalate all items including those urgent in nature, from the client to the appropriate organisation resource or manager

Work in close contact with technical staff members to understand organisation service offerings and determine the best course of action within the project life cycle

Audit deliverables and evaluate team performance

Qualifications & Experience :

The right candidate will have worked in an environment where detail-oriented behaviour was required at a fast-pace on an ongoing basis

Ability to consistently respond to customer needs in a timely and effective manner

Excellent client management skills

Excellent written and verbal communication skills with strong phone and email skills

Schedule, Budget, and Invoice Management

Issue Management and Resolution

Experience managing software security or IT projects preferred, but not mandatory

Experience with MSWord, Excel, Outlook, Project, and other general office applications

1-3 Years of experience working in a Project Management office setting

Consulting experience is desired but not mandatory

Experience with Project Management activities on security projects : network, infrastructure, and application preferred

Experience working with SharePoint highly desired

PMP Certification a plus Education and Certifications Bachelors Degree engineering or equivalent preferred

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