Chief of staff | hyper-growth saas startup

About Bite Speed

Hey there! We are a Sequoia-backed Saa S startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5 M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) : -

Bite Speed Raises USD 3.5 M Funding, Led by Peak XV’s Surge- AI start-up Bite Speed raises $3.5 million funding led by Peak XV’s Surge- Speed Raises $1.9 Million Seed Funding From Sequoia India's Surge- the role

This is a true business generalist role that involves working closely with our CEO on cross-functional initiatives. It’s an intense, always on, high impact role. If you enjoy all things business & operations, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you : ).

The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships , supporting HR and org level initiatives, perfect for someone who thrives in ambiguity , likes solving unstructured problems, and enjoys collaborating across functions.

What you’ll do

Solve high-impact, cross-functional problems that don’t have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.

Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing / packaging strategies and enabling the team with better processes and tools.

Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.

Own and drive key partnerships (e.g.