Manager II - Software Engineering

Key Responsibilities :

• Lead, coach, and mentor a high-performing engineering team, fostering a culture of ownership, innovation, and accountability.
• Provide technical direction, career development, and performance management for engineers.
• Oversee delivery quality, team velocity, release readiness, and adherence to engineering best practices.
• Drive adoption of Agile methodologies, trunk-based development, continuous integration, and continuous delivery.
• Champion TDD, BDD, and implementation of quality gates throughout the development lifecycle.
• Promote automation-first principles across development, testing, deployment, and compliance.
• Collaborate with product, data science, and design teams to deliver AI-powered features and intelligent workflows.
• Guide the integration of AI / ML into engineering processes to improve efficiency, predictability, and product intelligence.
• Oversee the architecture and scaling of multi-tenant SaaS applications.
• Establish observability best practices including structured logging, distributed tracing, dashboards, and alerting.
• Lead incident response, root cause analysis, and postmortems to drive continuous improvement and system reliability.
• Partner with Product, QA, DevOps, Security, Support, and Customer Success to ensure alignment between engineering deliverables and business priorities.
• Incorporate customer feedback into the product lifecycle to enhance usability, performance, and customer satisfaction.
• Manage release planning and drive smooth, low-risk deployments using feature flags, canary releases, and blue-green deployments.
• Ensure secure coding practices and compliance with global standards such as SOC 2, ISO 27001, GDPR, and FedRAMP.
• Collaborate with security teams to integrate vulnerability scanning, dependency checks, and secure design :

Experience & Qualifications :

(ref : hirist.tech)