Technical Support Engineer - Immediate Joiner only

We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad .

Open Positions

Engineer : 1–5 years experience | 50 openings | CTC : 3 – 5.5 LPA

Job Description

Role & Responsibilities

Provide technical assistance via phone, chat, email, and video calls.

Deliver L1 & L2 remote support for Linux, Mac, Windows, Chrome, and Android.

Troubleshoot network and OS-related issues, escalating when necessary.

Document incidents and resolutions using standard tools / procedures.

Participate in technical training and maintain knowledge base usage.

Desired Candidate Profile

Working knowledge of Windows OS (Linux knowledge is a plus).

Good understanding of PC architecture / technology .

Strong troubleshooting, analytical, and problem-solving skills.

Excellent communication and comprehension skills.

For experienced candidates : Minimum 1 year of international calling / technical troubleshooting experience (hardware & software issues).

Location

Hyderabad | Full-time opportunity