Engagement Program Manager
NxtWaveHyderabad, Republic Of India, IN1 day ago
Job descriptionPlan and manage community communication across WhatsApp, Email and other digital channels. Create engaging content like announcements, updates, nudges, and spotlight posts tailored to the learner journey. Script short-form video content (30–60 sec reels, announcement videos, highlights) and collaborate with design / video teams for execution. Collaborate cross-functionally with : Customer Success (CS) to get insights on active / inactive learners and plan re-engagement strategies. Design & Creative teams to develop posters, infographics, and social media assets. Tech & Product teams to explore new in-platform engagement features, notification ideas, and automation flows. Marketing to align tone, visual style, and student stories with the overall brand direction. Maintain a content calendar to ensure timely rollouts of community updates and campaigns. Ideate, plan, and run digital campaigns (AMAs, contests, Q&As, coding challenges, or themed challenges). Design re-engagement workflows to revive inactive users through creative communication and incentives. Continuously test new formats like gamification, streak-based challenges, feedback loops, and reward systems. Plan and promote online events like webinars, workshops, community talks, and live sessions. Drive event engagement with pre-buzz content, live interactions, and post-event highlights or reels. Coordinate with community ambassadors to amplify event visibility and foster peer-led participation. Track engagement metrics (active users, participation rates, retention, campaign ROI). Share actionable insights and recommendations with leadership and other teams. Use data to identify engagement drop-offs and develop strategies for improvement. 1–2 years of experience in community management , digital engagement , or student success roles Strong passion for and understanding of community building, social dynamics, and online engagement. Strong written and verbal communication skills. Creative thinker with the ability to script, brief, and collaborate on digital / video content. Ability to empathize, listen, and engage with a diverse range of community members. Strong coordination skills across Product, Tech, Design, CS, and Marketing teams. Comfortable working with design tools and community platforms ( WhatsApp, Canva, CRM dashboards, etc.). Self-starter with excellent project management and multi-tasking ability. Knowledge of the industry and market trends related to NxtWave's products or services (if applicable) is a plus. Prior experience building or managing an online learner or student community . Understanding of engagement analytics and campaign optimization. A knack for creating viral or relatable student-facing content (memes, reels, success stories, etc.). Experience driving cross-team projects or community-led initiatives.
Role : Community Manager
Job Location : Hyderabad
Work Timings : 10-7pm
Working Days : 5 Days per week
Role Overview
As a Community Manager for the Academy product, you’ll be the driving force behind student motivation and engagement. You’ll design and execute online engagement initiatives, build a strong digital community culture, and ensure learners stay active and inspired throughout their journey.
Key Responsibilities
1. Community Engagement & Experience
- Develop and execute strategies to increase community engagement and participation across various online platforms, including social media, forums, and other relevant channels.
- Initiate and participate in discussions, responding to comments, messages, and inquiries promptly and thoughtfully.
- Design and execute engagement activities like learning challenges, discussions, polls, and shoutouts to drive active participation.
- Recognize milestones such as certifications, project completions, and long learning streaks, and celebrate them publicly.
- Foster a sense of belonging and camaraderie among community members by creating and curating valuable and relevant content.
2. Communication, Content & Coordination
3. Engagement Campaigns & Re-engagement
4. Events & Live Activities
5. Insights & Reporting
Preferred Skills & Experience
Bonus Points If You Have
Create a job alert for this search
Engagement Manager • Hyderabad, Republic Of India, IN
Related jobs
- Promoted
Program Management Lead
Amara Raja Advanced Cell TechnologiesHyderabad, Telangana, India This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.
Establish and operationalize a.Partner with business leaders t...Show moreLast updated: 13 days ago
- Promoted
Senior Technical Program Manager
interface.aihyderabad, telangana, in Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.To ...Show moreLast updated: 1 day ago
- Promoted
Strategic Program Lead
Amara Raja Advanced Cell TechnologiesHyderabad, Republic Of India, IN This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.
Establish and operationalize a.Partner with business leaders t...Show moreLast updated: 13 days ago
- Promoted
Campus Engagement Program Lead
nxtHyderabad, Republic Of India, IN We are seeking a highly organized and proactive.Indian institutes, including IITs, IIITs, NITs, and other premier colleges.
This role requires exceptional leadership, planning, and execution skills,...Show moreLast updated: 1 day ago
- Promoted
Program Manager
AceolutionHyderabad, Telangana, India Aceolution is Seeking Qualified Applicants!.Are you detail-oriented and looking to launch or grow your career in Program Management? Join.
Exp : 7-10 years of relevant work experience.The Operations...Show moreLast updated: 22 days ago
- Promoted
Engagement Manager - Program Management and Management Consulting
ConfidentialHyderabad / Secunderabad, Telangana, Bengaluru / Bangalore The ideal hire will own multi-work-stream programs end-to-end—shaping strategy, running execution, and ensuring every engagement achieves its business case.
As Project Management Lead / Manager, you w...Show moreLast updated: 4 days ago
- Promoted
Program Governance Lead
Amara Raja Advanced Cell TechnologiesHyderabad, Republic Of India, IN This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.
Establish and operationalize a.Partner with business leaders t...Show moreLast updated: 13 days ago
- Promoted
Manager - Admissions (Customer Engagement)
Indian School of BusinessHyderabad, Telangana, India We are seeking a proactive and target-driven Manager – Admissions & Engagement to drive student enrolments for our programmes.
The role involves direct calling, lead nurturing, and counselling of pr...Show moreLast updated: 29 days ago
- Promoted
Strategic Engagement Lead
Saras AnalyticsHyderabad, Republic Of India, IN As an Engagement Lead, you will play a crucial role in managing client relationships, leading project teams, and ensuring the successful delivery of consulting engagements.You will work closely wit...Show moreLast updated: 30+ days ago
- Promoted
Program Management Specialist
ACL DigitalHyderabad, Republic Of India, IN The ideal candidate will be comfortable outlining and planning all aspects of work related to a given project such as budget, timelines and teams.
They will have strong communication skills that ena...Show moreLast updated: 30+ days ago
- Promoted
Program Advisor - US
Interview KickstartHyderabad, IN Are you keen to be a part of the future of learning?.Sell innovative tech courses, empower professionals to upskill, and take home high incentives!!.
Interviews can be hard, especially at top tech c...Show moreLast updated: 30+ days ago
- Promoted
Associate - Alumni Engagement
ConfidentialHyderabad / Secunderabad, Telangana, India To provide comprehensive administrative and outreach support for the effective execution of initiatives led by the Office of Alumni Engagement.
Job Outline & key responsibilities.The Office of Alumn...Show moreLast updated: 4 days ago
- Promoted
Launch Mission Program Lead
Skyroot AerospaceHyderabad, Republic Of India, IN We are seeking an experienced Mission Manager to oversee the planning, execution, and delivery of launch missions.This critical role ensures mission success through comprehensive coordination of al...Show moreLast updated: 9 days ago
- Promoted
Engagement Lead
Saras Analyticshyderabad, telangana, in As an Engagement Lead, you will play a crucial role in managing client relationships, leading project teams, and ensuring the successful delivery of consulting engagements.You will work closely wit...Show moreLast updated: 30+ days ago
- Promoted
Associate - Alumni Engagement
Indian School of Businesshyderabad, telangana, in To provide comprehensive administrative and outreach support for the effective execution of initiatives led by the Office of Alumni Engagement.
Job Outline & key responsibilities.The Office of Alumn...Show moreLast updated: 13 days ago
- Promoted
Program Management Director
Amara Raja Advanced Cell TechnologiesHyderabad, Republic Of India, IN This role will ensure that large-scale initiatives are executed effectively, tracked rigorously, and aligned with strategic priorities.
Establish and operationalize a.Partner with business leaders t...Show moreLast updated: 13 days ago
- Promoted
Talent & Engagement Manager
Forge Alumnus Services Pvt LtdHyderabad, Republic Of India, IN Forge Alumnus programs and initiatives.The role combines people management, stakeholder coordination, and operational efficiency to ensure the right talent and external expertise are engaged, retai...Show moreLast updated: 1 day ago
- Promoted
Alumni Engagement Coordinator
Indian School of BusinessHyderabad, Republic Of India, IN To provide comprehensive administrative and outreach support for the effective execution of initiatives led by the Office of Alumni Engagement.
Job Outline & key responsibilities.The Office of Alumn...Show moreLast updated: 13 days ago