About the Role :
We are seeking a highly motivated and results-driven Operations Manager to join our team in Mumbai.
The ideal candidate will have 3-6 years of experience in operations, coupled with a mandatory MBA qualification.
This role is crucial for ensuring the smooth and efficient functioning of our daily business operations, from process optimization to team management and strategic planning.
The Operations Manager will be responsible for overseeing our operational systems, managing a high-performing team, and implementing strategies to enhance productivity and profitability.
Key Responsibilities :
Process Management & Improvement :
- Analyze existing operational procedures, identify bottlenecks, and implement data-driven improvements to enhance efficiency and reduce costs.
- Develop and implement operational policies and procedures to ensure consistency and compliance with company standards and legal regulations.
- Utilize lean management principles and other process optimization techniques to streamline workflows and minimize waste.
Team Leadership & Management :
Lead, mentor, and motivate a diverse team of operations professionals to achieve departmental goals and targets.Manage staffing, training, and performance evaluation to ensure the team is skilled and aligned with business objectives.Foster a positive and collaborative work environment that encourages innovation and continuous improvement.Financial & Resource Management :
Oversee operational budgets, forecast expenditures, and allocate resources effectively to meet strategic goals.Monitor key performance indicators (KPIs) and prepare detailed reports for senior management, providing actionable insights.Manage relationships with vendors and suppliers, ensuring timely and cost-effective delivery of goods and services.Strategic Planning & Execution :
Contribute to the development and execution of long-term operational strategies that align with the company's vision and market demands.Anticipate and identify potential operational risks, developing and implementing mitigation strategies to ensure business continuity.Work cross-functionally with other departments, including Sales, Finance, and HR, to ensure seamless communication and execution of company-wide initiatives.Required Qualifications & Skills :
A Master of Business Administration (MBA) degree is mandatory.3-6 years of proven experience in an operations management role, preferably within a fast-paced environment.Strong financial acumen with experience in budget management and financial analysis.Exceptional leadership and people management skills, with a track record of building and developing high-performing teams.Excellent communication, negotiation, and interpersonal skills.Proficiency in data analysis and business intelligence tools (e., Excel, ERP systems).Demonstrated ability to think strategically, solve complex problems, and make data-driven decisions.Deep understanding of operational best practices and relevant industry standards(ref : iimjobs.com)