Role & responsibilities
We are looking for a highly skilled and proactive Senior QA Engineer to join our technology team in Ahmedabad. This role is ideal for a quality assurance professional with hands-on experience in testing chatbot and video bot solutions, along with a strong understanding of modern communication protocols and emerging technologies.
As a Senior QA Engineer, you will play a critical role in ensuring the performance, scalability, and reliability of our customer engagement platforms.
Key Responsibilities
- Design, develop, and execute detailed test plans and test cases for chatbot and video bot applications.
- Perform end-to-end testing across various communication platforms, including mobile, web, and API layers.
- Collaborate closely with developers, product managers, and UX teams to understand product requirements and user flows.
- Conduct regression, performance, and integration testing to ensure quality at every release.
- Analyze test results, identify bugs, and work with the development team to resolve them promptly.
- Maintain and enhance automation test suites for continuous testing.
- Participate in sprint planning and contribute to agile QA processes.
Must-Have Skills
Proven experience in testing Chatbots and Video Bots .Strong understanding of QA methodologies, tools, and best practices.Hands-on experience with test management and bug tracking tools (e.g., Jira, TestRail).Experience with automation frameworks (e.g., Selenium, Cypress, Appium).Good-to-Have Skills
Exposure to Artificial Intelligence and machine learning-based product testing.Familiarity with WEBRTC Protocol for real-time communications.Experience with WhatsApp Business API and RCS (Rich Communication Services) .Understanding of A2P (Application-to-Person) messaging and telecom integrations.Scripting knowledge (Python, JavaScript, or Shell scripting) is a plus.Experience with CI / CD tools like Jenkins, GitLab, or CircleCI.Qualifications
Bachelors or Master's degree in Computer Science, Information Technology, or a related field.Minimum 3 years of hands-on QA experience in a product or platform-focused environment.Skills Required
Qa Testing, Api Testing, Automation Testing, Test Methodologies, Quality Assurance, Sql, Python, Cicd