Key Responsibilities :
- Verify insurance benefits and eligibility for medical services
- Obtain prior authorizations for procedures and treatments
- Contact insurance companies and healthcare providers as needed
- Document and update patient records accurately in the system
- Coordinate with internal teams to ensure timely approvals and follow-ups
- Meet daily productivity and quality benchmarks
- Handle inbound / outbound calls professionally and efficiently
Required Skills & Qualifications :
1 to 5 years of experience in authorizationStrong knowledge of US healthcare insurance processesExperience working with various payers and portalsExcellent communication and interpersonal skillsAttention to detail and strong documentation abilitiesProficiency in MS Office and relevant healthcare softwareSkills Required
Eligibility Verification, prior authorization