Senior Analyst, Policy Management

What youll be DOING

• Interpreting handover documents such as slips, endorsements, declarations, reports and updating policy management systems with the information. Preparing pricing models if and when applicable. Where relevant, preparing insurance documents / reports to be shared with internal / external clients.
• Communicating with underwriters and MO to help resolve queries. Advising less experienced colleagues.
• Performing quality checks on tasks performed by colleagues.
• Training and mentoring new team members to support their learning.
• Developing self as a Subject Matter Expert and a role model on process and tools used and / or providing long-term support to other teams on top of daily duties.
• Being involved in preparing and maintaining documentation of the existing and future processes, including detailed process maps.
• Constantly difficult existing processes and looking for improvement opportunities.
• Getting involved in transitions, planning & execution as applicable.
• Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Underwriting.
• Using workflow and time-tracking tools to ensure proper work organization and reporting.
• Supporting in different time zone to provide coverage to business as applicable.

You will report to Deputy Manager.

Required Skills and Abilities :

Desired Skills and Abilities :

Skills Required

Insurance underwriting