Technical & Behavioral Skills & Knowledge :
Subjec tMatter Expertise : Profound knowledge of uPVC and aluminum doors and windows, including technical specifications,installation procedures,quality control standards,and industry best practices.
Training Methodologies : Proficiency in adult learning principles and various training methodologies, including classroom training, hands-on workshops, e-learning, and on-the-job training.
Content Development : Skills in creating and updating training materials, including manuals, presentations, videos, and e-learning modules, ensuring clarity and effectiveness.
Quality Control : In-depth understanding of quality control and inspection processes specific to uPVC and aluminum products, ensuring that trainees are well-prepared to maintain quality standards.
Behavioral Skills :
- Communication : Strong verbal and written communication skills to convey complex technical information clearly and effectively during training sessions.
- Teaching and Training : Proficiency in teaching and training, including the ability to engage learners, adapt to their needs, and facilitate knowledge transfer.
- Adaptability : Ability to adapt training programs to the evolving needs of Fenesta and its employees, incorporating feedback and industry changes
Functional Skills and Knowledge :
Training Program Development : Expertise in designing and developing comprehensive training programs, including program planning, content creation, and evaluation methods.
Assessment and Evaluation : Capability to develop assessment methods to measure trainee competence and evaluate the effectiveness of training programs.
Certification Processes : Knowledge of establishing and managing certification processes to validate the competence of trainees.
Feedback Integration : Ability to gather and incorporate feedback from trainees to improve training programs continuously
Key Performance Indicator : -
Training Program Effectiveness : Measure the effectiveness of training programs by assessing the knowledge and skills gained by trainees, including their ability to apply what they've learned.Trainee Performance : Evaluate the performance of trainees in their respective roles after completing training, assessing their competence and improvement in job-related tasks.Training Program Feedback : Gather feedback from trainees to assess the quality of training programs, incorporating their input to enhance content and delivery.Certification Success Rate : Monitor the success rate of trainees in achieving certification, ensuring that the certification process validates their competence effectively.ProgramDevelopment Efficiency : Assess the efficiency of developing training programs, including content creation, delivery methods, and evaluation measures. KnowledgeTransfer : Evaluate the ability to effectively transfer technical knowledge and skills to trainees, ensuring they can apply these skills in their roles.Industry Knowledge : Stay updated with industry trends and best practices, measuring the integration of the latest knowledge into training programs.Client and Partner Satisfaction : Gather feedback from clients and partners on the performance of trained employees, ensuring that they meet or exceed expectations.Training Program Impact : Assess the impact of training on employee and partner performance, quantifying improvements in quality, sales, and service.Continuous Improvement : Track efforts to continuously improve training programs, including incorporating industry changes, feedback, and evolving company needsSkills Required
Presentations, Videos, e-learning