Telecaller Executive at Health1 Hospital, Shilaj

Company Description

Health1 Super Speciality Hospital, Shilaj, Ahmedabad, is one of Gujarat’s fastest-growing healthcare networks with advanced technology, patient-centric care, and a vision to make world-class healthcare accessible.

Key Responsibilities :

Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.

Provide accurate information about hospital services and doctors’ availability.

Maintain call records and update CRM / HMIS systems.

Coordinate with front office and clinical teams for smooth patient experience.

Ensure professional, empathetic, and courteous communication at all times.

Requirements :

Graduate / Undergraduate with good communication skills (Gujarati, Hindi, English).

Prior experience in hospital / healthcare telecalling preferred (not mandatory).

Basic computer proficiency (MS Office, HMIS / CRM systems).

Strong interpersonal skills, patience, and ability to handle patients with care.

What We Offer :

Competitive salary & incentives

Training and career growth opportunities

A chance to be part of an advanced super speciality hospital

Supportive and professional work environment

If you have a passion for healthcare and excellent communication skills, we’d love to hear from you!