Accounts Receivable Specialist

Accounts Receivable Specialist

We are seeking an experienced Accounts Receivable Specialist to join our team. This role is responsible for supporting customers by identifying opportunities for operational improvements and system optimization.

Key Responsibilities :

• Partner with the Invoicing team, Sales, and Customer Success to resolve customer inquiries in a timely manner.
• Facilitate payment applications to ensure accurate recording, including ACH / wires, checks, credit card, and chargeback processing.
• Month-end reconciliation of collections.
• Perform daily collection efforts, including executing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of delinquent accounts.
• Execute and propose processes that will help automate or expedite procedures.
• Monitor the Accounts Receivable inbox to ensure timely response, redirection, or escalation of all internal and external customer inquiries.
• Generate aging reports, collect data, and provide metrics around collections as needed.

Requirements :