Lead Technical Product Engineer [T500-20606]

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Essential Responsibilities :

Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals / intent of the assigned products.

Work with Product Manager, and SMEs to prioritize feature development, based on the business value.

Elicit and create initial epics / features and elaborate into user scenarios that clearly describe the functional and nonfunctional requirements.

Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria based user stories, process flows, wireframe diagrams, interaction diagrams, mockups / demos, etc.

Collaborate with a multi-functional team inside a Scrum framework.

Conduct work sessions and document new features, requirements, and strategies.

Oversight of testing, bug tracking, enhancements while ensuring issues are resolved before promoting to production environments.

Able to work on multiple initiatives and balance constantly evolving priorities.

Use data and analysis to convey solution impact and to support process driven solutions.

Develop business logic and critical metrics for incorporation into decision support models and tools.

Construct problem statement including problem description and improvement measures.

Drill down beyond the problem surface to understand root cause.

Delivering recommendations and supporting data to formulate solid, logical, and understandable business reasons.

Supply guidance to project planning and effort estimation within scope.

Support the identification of risks and mitigation approaches.

Ability to collaborate with, as well as develop and maintain internal customer relationships with business unit leaders.

What you need to succeed (minimum qualifications) :

7+ years of hands-on experience as a project manager, product owner or equivalent.

Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery.

Knowledge of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production.

Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Strong written, oral communication, and social skills

Must have excellent planning and organizational skills, strong verbal, written communication, and facilitation skills.

Must be performing satisfactorily in present position.

Consistently prioritizes safety and security of self, others, and personal data.

Embraces diverse people, thinking, and styles.

What will give you a competitive edge (preferred qualifications) :

Solid Understanding of Agile / SDLC development methodologies

DevOps experience including the use of use of Enterprise Agile planning solutions such as Agility.Al or similar.

Previous experience as a product Subject Matter Expert including ownership for its development and performance.

Flexibility to adapt and plan for changing business objectives.

Airline business experience, as well as business process re-engineering and / or extensive experience working with agile teams, is desirable.