Job descriptionIndependently manage key influencer accounts (Assigned Architect, Govt and consultants)Identify the key people within accounts who influence glass specification / purchase and build strong relationships with themIdentify the key external stakeholders which are associated with the project and help sales team in better conversionIdentify the key people within key external influencer accounts who influence glass purchase and build strong relationships with themImplement key account management process with the targeted key influencer accountUnderstand the project decision making and ensure that all support is provided to sales team for the order closureSupport sales team in the closure of the project by supporting from key influencer sideEnsure unique specification to create the differentiatiation to get better price realization.Ensure better NPS from the assigned customerSeek customer feedback and facilitate redressal of any complaints / issues during project executionUndertake defined customer engagement activityKeep track of the industry trends and competitionIdentify new potential key accountsUndertake local and global product benchmarkingMonitor trends towards policy, codes and normsAchieve specification strike rate from key accounts influencers being managedAchieve better success rate from specified projectsNo of meeting per dayNo. of new customer addedNo. of new project added