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Pre-Sales Executive

Pre-Sales Executive

VM Modular Solutions Pvt LtdDelhi, India
8 days ago
Job description

Role Overview

The Pre-Sales Executive will be responsible for generating high-quality leads through outbound calls, qualifying potential customers, and coordinating with the sales team for conversions. The role requires excellent communication skills, strong customer focus, and the ability to create a positive first impression of the company’s services. This position plays a key part in supporting the sales pipeline and contributing to overall business growth.

Key Responsibilities

Make outgoing calls to potential customers to schedule high-quality leads for sales.

Identify customers' needs, clarify information, research every issue, and provide solutions and / or alternatives.

Seize opportunities to upsell services when they arise.

Follow up with potential customers in a timely manner if necessary.

Manage a large number of outbound calls in a timely manner.

Document all call information in the CRM according to standard operating procedures.

Meet personal / team qualitative and quantitative targets.

Possess strong knowledge of VM Modular services to identify customer needs when qualifying them.

Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.

Apply a superlative customer experience attitude on all interactions; be able to establish a positive rapport.

Communicate effectively and professionally in all forms of communication with internal and external customers.

Maintain regular attendance and punctuality.

Requirements

A graduate in any stream (10+2+3 regular education).

Customer-focused and adaptable to different personality types.

Ability to multitask, set priorities, and manage time effectively.

Previous experience in a call center / telecalling environment dealing with Indian consumers.

Superior listening, verbal, and written communication skills.

Proficient in Telugu, Hindi, and English with proper grammar.

Key Skills

Lead Generation & Qualification

Telecalling / Outbound Sales

Customer Handling & Rapport Building

CRM Documentation & Reporting

Upselling & Cross-Selling Ability

Time Management & Target Orientation

What We Offer

Opportunity to grow within the Sales & Business Development function.

Training and support on modular / interior solutions industry knowledge.

Competitive salary with performance-based incentives.

Collaborative and dynamic work culture.

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Executive • Delhi, India

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