Job Description :
Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.
Specific Responsibility will include :
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
- Greets and receives customers in a welcoming manner.
- Responds to customers questions.
- Directs customers by escorting them to racks and counters.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Requirements :
Proficient in English Both (Verbal and Writing)Working actively on inventory reports.Experience : 1+ years preferably in Retail / FMCG / F&B.Good knowledge of Ms Excel.Demonstrable leadership abilities and teamwork.Working Hours :
6 days a week - 8.5 Hour shiftsChoose from a morning or afternoon shiftSkills and Qualifications :
ListeningExcellent customer serviceMeeting sales goalsSelling to customer needsProduct knowledgePeople skillsEnergy levelDependabilityGeneral math skillsVerbal communicationDomain knowledgeSelf-starterProblem solvingEducation and Experience Requirements :
B.Com or other graduate degreeMinimum 2-3 year of Retail experience.Reports to : Store Manager