This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone.
Eligibility Criteria :
- Undergraduates with a minimum of 6 months BPO experience
- Graduates (Freshers are welcome)
- Good communication skills in Hindi and / or English
- Open to both Freshers and Experienced candidates
Key Responsibilities :
Handle inbound customer calls and provide resolutions effectivelyMaintain a positive, empathetic, and professional attitude toward customersFollow company protocols and call handling scriptsDocument customer interactions accuratelyEnsure customer satisfaction and follow up on unresolved queriesJob Type : Full-time
Pay : ₹15, ₹25,000.00 per month
Benefits :
Health insuranceProvident FundEducation :
Higher Secondary(12th Pass) (Preferred)Work Location : In person