TTEC Digital - Senior Dynamics 365 & Power Platform Developer

Description : Job Summary :

As a Senior Dynamics 365 & Power Platform Developer, you will be a key contributor in building and deploying enterprise-grade applications and integrations.

You will leverage your deep technical expertise across the Microsoft ecosystem to translate business requirements into functional and high-performing solutions.

Additionally, you will contribute to the planning, tracking, and coordination of development tasks within small project teams, ensuring timely and quality delivery.

This role requires strong problem-solving abilities, excellent coding skills, and the capacity to work independently and collaboratively within a team.

Responsibilities :

• Design, develop, and customize Dynamics 365 applications (Sales, Service, Marketing) using C#, .NET, JavaScript, and related technologies.
• Develop sophisticated Canvas Apps with a strong focus on user experience and performance.
• Utilize Power Fx effectively to implement complex business logic within Canvas Apps and Dataverse formulas.
• Design and implement reusable Power Platform Component Framework (PCF) controls to enhance the functionality and user interface of Model-driven and Canvas Apps.
• Develop solutions using the broader Microsoft Power Platform, including Model-driven Power Apps and Power Automate for complex workflows.
• Implement and integrate Microsoft CCaaS (Omnichannel for Customer Service) solutions, including routing rules and agent experiences.
• Develop and maintain custom workflows, business rules, and plugins within Dynamics 365.
• Create and maintain Power Automate flows for process automation and integration.
• Develop and consume APIs and web services for system integration.
• Participate in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and maintenance.
• Write clean, well-documented, and efficient code adhering to best practices and coding standards.
• Troubleshoot and resolve technical issues and bugs within Dynamics 365 and Power Platform solutions.
• Collaborate effectively with functional consultants, business analysts, and other developers.
• Participate in code reviews to ensure code quality and adherence to standards.
• Stay up-to-date with the latest features and updates across Dynamics 365, Power Platform, and Microsoft CCaaS.
• Contribute to technical documentation, including design specifications and deployment guides.
• Contribute to the development and maintenance of development work plans, identifying key tasks and dependencies.
• Monitor progress of assigned development tasks against project timelines, proactively identifying and escalating potential risks and issues.
• Participate in team meetings, providing updates on development progress and any roadblocks.
• Manage and prioritize assigned development tasks to ensure efficient and timely completion.
• Collaborate with the Development Lead / Technical Manager to ensure alignment of development activities with overall project goals and timelines.
• Contribute to the estimation of development effort for assigned tasks.
• Ensure adherence to project methodologies and standards within the development work stream.

Required Skills :

(ref : hirist.tech)